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FAQ

Common questions.

Everything you need to know about working with Acumen — from account opening to portfolio management.

Visit our office at Sodic West, Polygon, Kilo 38 Cairo–Alex. Road, Building 3, Cairo. One of our advisors will guide you through the onboarding process, or call us to schedule an appointment at your convenience.

A valid national ID or passport, recent proof of address, and tax identification number. For corporate accounts, commercial register, articles of incorporation, and board authorization. We'll provide a complete checklist tailored to your client type.

Once all required documents are submitted, accounts are typically active within 3–5 business days, including FRA-mandated verification.

Each portfolio is constructed against your stated objectives, risk tolerance, and liquidity needs. Our investment committee reviews positioning weekly, and you receive monthly performance reports plus a dedicated relationship manager.

Through our secure online portal you can view real-time holdings, performance attribution, and trade history. Monthly statements are also sent by email and post.

Yes. Subject to fund-specific notice periods (most are T+2 for liquid mandates), you may add or redeem capital. Your advisor will walk through any structured product lockups before investment.

Egyptian and MENA equities, government and corporate fixed income, mutual funds, structured products, and bespoke discretionary mandates for institutional and high-net-worth clients.

Through Acumen Advisory & Activism, we take meaningful positions in businesses where we believe strategic, operational, or governance changes can unlock long-term value — always working constructively with management and boards.